If you're experiencing issues with your order, please ensure you have:
If you have experienced any issues with your order or made a mistake, please do not hesitate to contact our customer care team at the following page so that we can resolve this issue ASAP.
If you experience drops within the first 30-days of your purchase of Instagram followers, we will happily refill your followers with Superviral Refill guarantee.
From time to time, you may lose a small percentage of followers. This will cause the follower count to drop temporarily. Once you experience the small drop, we will automatically replenish your Instagram account with followers.
To disable or re-enable your refills for your followers, please complete the following steps:
To re-enable your refills, you can click on the same button to resume refills.
Once an order has been made, we immediately start delivering the genuine Instagram followers to your account. Due to the rapid speeds of delivery, we’re unable to undo the delivery.
However, Instagram's amazing feature on the app allows you manually unfollow the followers you wish to unfollow.
Once you've completed your order, our systems will automatically monitor your account once every 12 to 16 hours hours to check if there is a drop in followers on your acccount. Once we’ve detected a change in followers, we’ll start replenishing your Instagram account with followers you've lost.