Contact Customer Care

Our customer care team are available 24/7!
Company address:
🏢 ITH Retail Group Ltd
151 Lodge Road
West Midlands
United Kingdom
B70 8PJ
Contact us:
📞 0203 856 3786

Priority contact

Orders made on 29th March 2021: Customers who have made an order on the 29thth March 2021 may have not received an order confirmation email or had their order fulfilled.

This is due to us upgrading our systems so that you can have a greater experience at Superviral.

We can confirm the issue has been resolved and we've sent another email to confirm your order. Also we've begun fulfilling your order. We do apologise in advanced for any inconvenience this may have caused you.
Your name:
Your email address:
Order ID (optional):
Our dedicated customer care team of 30 staff are ready to help 24/7. Whatever the issue is, we're here to resolve your issues as soon as possible. At Superviral the customer always comes first.

You can contact us using the form at the top to get in touch with our team. We usually respond to emails within 24-hours of receipt. Alternatively, you can contact our dedicated team for alternative issues:

Services department: [email protected]
Refunds department: [email protected]

Press releases: [email protected]
Job oppurtunities: [email protected]
Legal relations: [email protected]
Investor relations: [email protected]